Privacy Policy
This policy explains how ScaleUp Media (“we,” “us,” or “our”), an owner-run advertising business in Rolla, Missouri, collects, uses and shares personal information. If you have questions or want to make a request about your information, email destinlukens@scaleupmediamo.com.
Information we collect
When you use the contact form on our website, we collect the information you choose to send us. That typically includes your name, phone number, email address, business name, the kind of business you run, and any message you write. If you email or call us, we also keep the information you share in that conversation so we can reply.
How we use it
We use this information to respond to your inquiry, set up a free strategy call, and, if you hire us, to provide our advertising services and keep ordinary business records. We do not use your contact form details to sell you unrelated products, and we do not sell your personal information.
Who hosts the form
Our website and contact form are hosted by Netlify. When you submit the form, your information is sent to Netlify so it can be delivered to us. Netlify processes that information as our service provider to operate the form and the site.
Text messages
If you opt in to receive text messages from ScaleUp Media, we may text you about your inquiry, your appointments or our services. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. Reply HELP for help. For help you can also email destinlukens@scaleupmediamo.com.
Consent to receive texts is not a condition of purchase. We do not share mobile phone numbers with third parties for their marketing. Carriers are not liable for delayed or undelivered messages.
Cookies and analytics
This website does not use analytics tools or advertising cookies, and we do not place tracking cookies on your device. The site is hosted on Netlify, which may set cookies or similar technology needed to run the website and process the contact form. The site also loads fonts from Google Fonts so pages display consistently. Those third parties may collect technical information, such as your IP address, under their own policies. We do not use that font service to track you or to run ads.
When we share information
We share personal information only when it is needed to run this website (for example, with Netlify), to provide services you have asked for, to follow the law, or to protect our rights. We do not sell personal information, and we do not share it with other companies so they can market to you.
How long we keep it
We keep contact form submissions long enough to respond to you. If you become a client, we keep the information needed to do the work and to maintain ordinary business records. We delete or de-identify information when we no longer need it, unless the law requires us to keep it longer.
Your requests
You may email destinlukens@scaleupmediamo.com to ask what personal information we have about you, to correct it, or to ask us to delete it. We will respond as promptly as we reasonably can. We may need to keep some records when the law requires it or when we still need them to finish work you asked us to do.
Children under 13
Our website and services are for businesses, not for children. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, please email us and we will delete it.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
This page is provided for general information and is not legal advice.